Hb 999's Terms & Conditions — Complete Guide for Members

These terms and conditions apply to all use of the hb 999 platform. By accessing, registering, or using any of hb 999's services, you are deemed to have accepted these terms. If you do not agree with any part of these terms, we ask that you refrain from using hb 999's services.

Hb 999 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes are published will be considered acceptance of the revised terms. We recommend checking this page regularly.

• hb 999 services may be used for personal and entertainment purposes only.
• Betting for commercial purposes or on behalf of a third party is strictly prohibited.
• Using hb 999's logo, brand name, or content without prior permission is strictly prohibited.
• Exploiting any technical glitch is a punishable offence.

When registering on hb 999, you must provide accurate and truthful information. Registering with false details may result in account termination and forfeiture of any deposited funds.

• Only one account per person is permitted.
• The mobile number and email address provided at registration must remain accurate and active.
• You are solely responsible for keeping your account login credentials confidential.
• Sharing or selling your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, contact hb 999 support immediately.

The minimum age to participate on hb 999 is 18. We reserve the right to verify your identity at any time. Any one of the following documents may be required for verification:

• National ID Card (NID)
• Certified copy of passport
• Driving License
• Birth registration certificate (clearly showing date of birth)

Withdrawals may be temporarily suspended until KYC verification is complete. If an account is found to belong to a person under 18, the entire balance will be forfeited.

Various payment methods are available for deposits on hb 999. Limits are detailed in the table below:

• Only deposits made from an account registered in your own name will be accepted.
• Deposits sent through a third party will be returned.
• After depositing, it may take a few minutes for funds to appear in your betting wallet.

The following conditions apply to withdrawals from hb 999. Withdrawals are typically processed within 15 minutes to 24 hours.

• Minimum withdrawal amount: ৳500.
• The maximum daily withdrawal limit is ৳2,00,000.
• Withdrawals must be made using the same method used for the original deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• hb 999 reserves the right to suspend withdrawals if any suspicious transactions are detected.

The following general rules apply when placing bets on hb 999. Additional sport-specific rules may also apply.

• Once a bet is confirmed, it cannot be cancelled.
• The cash-out option is only available for selected matches and bet types.
• hb 999 reserves the right to void any bets placed on incorrect odds resulting from a technical error.
• If a match is cancelled or postponed, the related bet is voided and the original stake is refunded.
• If your connection drops during live betting, the status of your bet will remain unchanged.

If hb 999 detects suspicious betting patterns, it reserves the right to void bets or delay payment until the match result is confirmed.

Hb 999 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms and conditions, and failure to comply may result in the bonus being forfeited.

• The welcome bonus is available to new members once only.
• To withdraw bonus winnings, you will generally need to meet a 5x–10x wagering requirement.
• A deadline applies for meeting wagering requirements.
• Using a bonus across multiple accounts will result in all bonuses being cancelled.
• hb 999 reserves the right to modify or cancel any promotional offer at any time.

The following activities are strictly prohibited on hb 999. Any violation will result in permanent account closure and full forfeiture of the balance.

• Creating or operating multiple accounts.
• Betting based on match-fixing or insider information.
• Betting using automated bots or software.
• Using the platform for money laundering or processing illegal funds.
• Attempting to hack or carry out a cyberattack on hb 999's systems.
• Using a false identity to claim bonus offers.
• Deceiving or harassing other users.

Hb 999 reserves the right to suspend or permanently close an account without prior notice under the following circumstances.

• If evidence of a violation of these rules is found.
• If you refuse to complete KYC verification.
• If suspicious transactions or betting patterns are detected.
• At the user's own request (self-exclusion).
• For legal or regulatory reasons.

If you wish to close your account, please contact our support team. Any valid balance will be refunded.

Hb 999 takes the privacy of your personal information very seriously. To read our full privacy policy, Click Here।

• Your personal information is never sold or shared with third parties.
• All data is secured with 256-bit SSL encryption.
• Information may be required to be disclosed to authorities due to legal obligations.
• You may request to have your information corrected or deleted.

Hb 999 is deeply committed to responsible betting. We want our platform to be an enjoyable form of entertainment — not a source of problems.

• Never bet beyond your means.
• Set a spending limit and stick to it.
• Do not treat betting as a source of income.
• Use the self-exclusion option if you feel it is necessary.
• If you need help, visit our Responsible Betting page.

To learn more, visit our Responsible Gaming Visit the page.

Hb 999 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or in-app notification.

• Contact: support@hb999.ws
• Live Chat: Available 24/7
• Complaint submission deadline: within 72 hours of the incident
• In any dispute, hb 999's decision shall be considered final.